Archive for the ‘Traditional Media’ Category

Little Lies and Small Promises

Tuesday, September 28th, 2010

“I’ll be out of bed in five minutes,” is not a true statement because it’s a promise not meant to be kept. It actually means, “go away, I’m sleeping, I’ll say what I need to get rid of you.”

“Your call is very important to us,” is not a true statement either. The truth is self-evident.

“I promise I’ll tell the manager about this,” is of course not a real promise either. It might be uttered with good intent, or might be designed to get an annoying customer to go away, but still…

You can already guess the problem with little lies. They blur the line, and they lead (pretty quickly) to big lies. The worst kind of little lies are the ones you make to yourself. Once you’re willing to lie to yourself, you’re also willing to cheat at golf, and after that, it’s all downhill.

Companies that refuse to break small promises have a much easier time keeping big promises. And they earn a reputation, one that makes their handshake worth more.

Given that expectation and trust are just about all we have left to sell, it seems to me that little lies and small promises are at the very heart of the matter. And they’re a simple choice, nothing requiring an MBA or a spreadsheet.

It all depends on what you want to stand for.

from Seth Godin at sethgodin.typepad.com

A quick word about the competitive environment

Monday, October 12th, 2009

icearrow“Rainy days and Mondays always get me down”– or at least they did Karen Carpenter as I grew up hearing her sing the song. Today is Monday and it’s pouring rain. I’m actually writing this blog article to waylay my having to go out and get wet delivering some printing jobs to clients. In my mailbox this morning I found a short email about competition. It conveyed some simple thoughts. See what you think about them.

  • “How good am I?” is the second question that every business owner must answer. “How good are my competitors?” is the first.
  • Like it or not, your competitors set the height of the bar you must jump.
  • It’s a weary old saying, but true, “In the land of the blind, the one-eyed man is king.”

And as venture capitalist I knew once told me, “We learned quickly that the most important predictor of success is determination. At first we thought it might be intelligence. Everyone likes to believe that’s what makes startups succeed. It makes a better story that a company ‘won’ because its founders were so smart. But while it certainly helps to be smart, it’s not the deciding factor. There are plenty of people as smart as Bill Gates who achieve nothing.”

So, essentially making money is easy:

  1. Sell what people want to buy
  2. Offer it at an attractive price
  3. Occupy a high-visibility location
  4. Wave your arms and draw a crowd

Maybe you can’t have all of those, but I have never seen the combination fail. Need some help? We’re here.

Blind Spots and Other Driving Hazards…. On the road and in your business.

Sunday, September 13th, 2009

trafficAs a lot of my friends and business colleagues know, my oldest son is currently in the process of getting his driver’s license; ad guy by day, dad and driver’s instructor by night. One of the things we have been practicing without fail on a daily basis is parallel parking. When I was 15 years old, my grandmother was my driving coach and she taught me a few “tricks” about rearview mirrors, side mirrors and the blind spot just over your right shoulder as a way to glide any car into the parking space with just the three maneuvers you can have during your parking test. With a little practice and these little tips, my son has parallel parking down.

But what about business? Yes, your business and some of the tips and tricks necessary these days to make the most of your marketing dollars and keep you within the space allotted without bumping or hitting the curbs? Blind spots in cars are easy to identify. Blind spots in our businesses aren’t so easy. Why—because if we could see them, they wouldn’t be blind spots. Here are a few common blind spots I see in businesses with which I consult: (more…)

How is your marketing performance?

Wednesday, September 2nd, 2009

logo-graderBrands are dead. Advertising no longer works. Weaned on TiVo, the Internet, and other emerging technologies, the short-attention-span generation has become immune to marketing. Your marketing performance will determine whethere or not you can overcome these obstacles. Consumers are “in control.” Or so we’re told.

But the real truth is a much more important and lasting cultural shift has happened.

As technology has created avenues for advertising anywhere and everywhere, people are embracing brands more than ever before–creating brands of their own and participating in marketing campaigns for their favorite brands in unprecedented ways. In the process, they–we–have begun to funnel cultural, political and community activities through connections with brands. You can use consumers’ word-of-mouth to enhance your marketing performance without the consumer ever knowing.

What do you know about your product, company or brand? Our FREE marketing performance test is 12 questions that measure 7 key areas of your marketing performance. In just about 15 clicks you can have a thoughtful and measured review of how you’re really doing! Start here.

MarketingGrader.net is fun and it’s 100% free. www.marketinggrader.net


How innovative is your media plan?

Monday, August 31st, 2009

mutliscreenTouch point focused and two-way? Have any idea what I’m talking about? Planners still classify media touch points as “above-the-line,” “below-the-line” and “new,” but planning should always be based on some critical considerations: Which touch point will best reinforce your brand value? And…where will the brand + media equation yield real engagement? Effectiveness will result only where the plan is seamless, believable, personalized, and authentic. There are those engagement words again— personalized and authentic. Media planning innovation and technological innovation are fast becoming one and the same.

Mobile devices, for example, are becoming an increasingly important touch point for consumers and a starting point for migration from desktop to laptop to blacktop. Location-aware software for phones, while still new, will inspire the mobile medium, so expect promotional coupons to show up along with IMs and look for greater granularity in measuring marketing ROI. Marketing dollars transitioning to online isn’t new, but social networks are also becoming more engaged in engagement to help marketers more effectively deliver messages and determine return on their efforts. Take a look at your media plan. Review it for creativity and innovation. Need ideas and suggestions? We’re as close as your phone, your UberTwitter app, or email.