Posts Tagged ‘brand loyalty’

Measuring Your Brand Effectiveness

Saturday, September 5th, 2009
Brand Measurement

Brand Measurement

How do you measure your business success? Where does your company stand, and where would you like to improve? It’s often about more than financial gains. Consider these seven ways to chart your business success.

1. Gross sales
Most companies rely on a single number to assess success: gross revenue from sales of products or services. But this figure can be misleading, particularly if you have high overhead or other expenses that can distort this snapshot of overall business activities. Calculating your gross revenue over a specific time period is a good place to start, but don’t rely on it as your only yardstick.

2. Profits
Imagine two very different businesses. One business with low overhead and high profit margins. The other is a much larger business with higher sales volume but with an overhead and other expenses that eat up much of the profits. Both companies end up with the same net profit. Which is the more appealing business? I argue that it’s the lean and nimble firm, one that drives profits while steering clear of the complexities that so often drain the management of a larger enterprise. Remember, at the end of the day, it’s net profits — not gross dollars — that really matter. (more…)

Integrated Marketing Communications

Wednesday, July 22nd, 2009

headerAt its most basic level, a brand is made up of all the marketing elements that can be trademarked– logos, symbols, slogans, packaging, signage, and so on. Strong brands mix and match these elements to perform a number of brand-related functions, such as enhancing or reinforcing consumer awareness of the brand or its image and helping to protect the brand both competitively and legally.

Managers of the strongest brands also appreciate the specific roles that different marketing activities can play in building brand equity. They can, for example provide detailed product information. (more…)

“Once again, we eat the sowing seed.”

Sunday, December 7th, 2008

“Once again, we eat the sowing seed.” I am attributing this quote to popular astronomer and author, Carl Sagan when asked to comment on NASA budget cuts during the recession of 1972. Whether it was Sagan or not is not the point– the point is “the eating of the sowing seed.” What is the sowing seed? It is the seed that is held back for replanting to grow future crops. Without “sowing seed” there is no future crop to harvest because those seeds weren’t planted. In Sagan’s illustration, we were eating for today what should have been planted for tomorrow.

NOW/TODAY is the time to build relationships with your customers. Consumers and businesses are tightening their belts and their budgets, but marketers need to look at today’s recession economy as an opportunity. Now is the ideal time to ramp up your efforts and build stronger relationships with your customers. (more…)