Posts Tagged ‘social media marketing’

That 6 hours a week you spend on social media? Where does that time come from?

Wednesday, May 4th, 2011

58% of marketers are using social media for 6 hours or more each week and 34% for 11 or more hours weekly. My question is this– from where is that time coming? The days, even though they feel longer, didn’t really get any longer. And while 90% of marketers agree that social media is important to their businesses it’s still time that is coming from somewhere else. But where? Prospecting? Selling? Personal Development? Other business development activities? Here are the findings:

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Research Brief– People Now Expect Daily Deals

Wednesday, May 4th, 2011

According to research from Yahoo! Mail and Ipsos OTX MediaCT, reported by EMarketer, consumers will not quickly tire of the daily deal websites and mailing offerings, nor the rush of established online companies like Google and Facebook to get into everyday promotions. In March, BIA/Kelsey predicted US daily deal site revenues would reach $1.25 billion this year.
The February 2011 survey found that US adult internet users subscribe to an average of almost three daily or weekly shopping emails or newsletters, and 56% of internet users subscribe to at least two of the emails.

Subscribers also say they regularly read the emails. Among those who subscribe to at least two, 61% said they read all of the messages. And most access the emails at least once a day. (more…)

What I Taught in College Last Week

Tuesday, October 26th, 2010

For those who didn’t know, I teach at the University of SC in the Journalism School; Mass Communications and Information Studies to be “proper.” But being a graduate of the “Journalism School,” back in the day when that word was still used in the name, it will always be the “J-School” to me.

I teach Advertising Campaign Strategy to graduating seniors. (at least they think they are graduating. They have to pass this class first.) And it’s the time in the course calendar where we discuss “communication tactics” as part of the strategy. In the lecture portion of my class last week here were a few general points I made about communication tactics that sometimes get overlooked: (more…)

Retailer? Boost Your Holiday Sales with these 5 Social Media Tips

Monday, October 25th, 2010

Are you in retail? Social media will drive more holiday purchase decisions this year than ever. In fact, 27 percent of last year’s holiday shoppers were influenced in some way by social media; 59 percent used search engines as their first choice for gift finding. Plus, keep in mind that 47 percent of consumers will have already started their holiday shopping by the end of October!

How can you as a local retailer engage shoppers using social media to drive revenue this holiday season? Let’s start with several low-cost and creative ideas that you can put in place this week to start off the holiday shopping season with a social media kick.

  1. Start now with social media. Building a following on Facebook and Twitter, or through some simple product videos or blog posts can pay dividends as we near the holiday season, especially when last-minute shoppers are seeking local options.
  2. Get reviewed online. Like signage in a retail store, customer reviews on Google and Facebook draw attention and help differentiate between similar retailers. More than 70 percent of consumers trust recommendations from reviewers and recent studies show 83 percent of all holiday shoppers this year will be influenced by customer reviews.
  3. Be helpful with your holiday messaging. Social media is really about sharing useful content with your audience. Make their gift-finding easier by offering helpful ideas and information, and you’ll be rewarded with increased loyalty, recognition, store traffic and online “word of mouth.” Think about the gift-giving challenges of your customers, and speak to those needs with your Facebook posts or Twitter tweets.
  4. Use social media with traditional marketing. If you distribute flyers, postcards or do any form of advertising, include your social-media links everywhere your customers see your name. Don’t forget the in-store applications, where something as simple as sticking a printed “Follow us on Facebook” card in each shopping bag can help boost followers and online word-of-mouth marketing.
  5. Use pictures and videos where possible. Whether you sell hand soap, jewelry or pheasant hunting trips, research shows that people respond to posts with photos and video much more favorably than to simple text postings. Remember, you’re trying to tell your story, and any imagery you can use to help tell that story will bring in more holiday business.

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Social Media or Social Media Marketing? At which are you better? Part 2

Thursday, September 9th, 2010

In my previous entry I wrote about Nordstrom and their commitment to the customer “over” social media marketing. I’ll let you read it to catch up. But to continue the conversation, the differences are vast. It’s the difference between using social media tools and adopting social media philosophy; the difference between sparking posts about your marketing and posts about your product or service; the difference between marketers who focus externally on how the brand is broadcast versus internally on how the brand is realized.

Several years ago I woke up one morning and had a voicemail message; no missed calls, just a message. I clicked my voicemail and listened intently and then humorously as Samuel L. Jackson called me by name, called out a friend’s name and told me some wild story—all while issuing a tirade of expletives. It was a computer generated promotion for the yet to be released movie, “Snakes on a Plane.”

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